Why we need a 50 state, multi-billion dollar overhaul of our 911 emergency systems

This is Part Nine in my new weekly series called ABOLITION where I unpack and explain how we deconstruct and abolish America's criminal, legal, and justice systems - piece by piece.

New York City 911 Call Center

In the United States, in almost every single city in America, when you pick your phone and call the numbers 9-1-1, it immediately directs you to a local call center where someone will ask you “What’s your emergency?” then, theoretically, guide you through an important series of questions and answers, ending in them dispatchi…